TABLETOP WAT (BP)

PREVENTATIVE MAINTENANCE SERVICE DETAILS

External Cleaning: Inspect covers, keypad, blades, feed wheel, heater (top & bottom).
Internal Cleaning: Remove paper pieces and dust. Clean solenoid and plunger
Motor Check: Verify the motor is operating correctly. Check motor brushes. Check and clean motor brushes. Check chain tension and adjust if needed. Inspect the motor and feed wheel sprocket set screws and verify they’re tight.
Solenoid Check: Verify solenoid raises the blade properly.
Heater Check: : Verify the knob is present and tight. Verify the thermostat limiter is installed, if required. Verify that the heater warms up.
Blade Oiler: Inspect the oiler, replace or remove, if defective. Add oil to the felt.
Feed Wheel Check: Clean if needed. Check for excessive ridge on contact surface.
Feed Wheel Adjustment: Check and adjust feed wheel as needed.

Tape Dispense Check: Verify tape is dispensing and cutting tape properly and accurately without tape jams
Keyboard Check: Verify each key initiates a tape dispense cycle. It’s not necessary to use tape for every key. Replace keypad if buttons are broken or the print is worn off. Replace membrane switches if needed.
Interlock Check: Verify interlock switch works correctly, (i.e. dispenses with top cover closed, disable when open). Check magnet is in place on the top cover.
Water Bottles: Water bottles and caps are normally maintained by the operator. If defective bottle or cap is found, then replace.
Moistening Brushes: Weekly brush maintenance is normally done by the operator. If brushes are beyond cleaning and are causing moistening or jamming problems, Manual or electric water-activated replace them.

PROGRAM SERVICE LEVEL	VISIT FREQUENCY	ADDED BENEFIT	PM RATE MULTI-YEAR DISCOUNT	PREVENTATIVE MAINTENANCE GENERAL SERVICES
TITANIUM	Custom frequency of your choice	Custom list price discount % on PM parts kits	Custom multi-year program discount %	A technician will be pre-scheduled to arrive on-site and provide PM for operating equipment according to manufacturer recommended guidelines All work is tracked by serial number Mechanical & pneumatic components review Operating health check up Recommend replacement parts Ongoing operator training for proper use of equipment Parts Included in the Preventive Maintenance (PM) Program – Once Annually per Machine: Moistening Brush Kit Motor Brush Kit Heater Thermostat
PLATINUM	Monthly (12 service visits per year)	10% off list price discount on PM parts kits	5% – 2 years 8% – 3 years
GOLD	Quarterly (4 service visits per year)	10% off list price discount on PM parts kits	5% – 2 years 8% – 3 years
SILVER	Semi-Annual (2 service visits per year)	7% off list price discount on PM parts kits	5% – 2 years 8% – 3 years
BRONZE	Annual (1 service visit per year)	5% off list price discount on PM parts kits	5% – 2 years 8% – 3 years